Wind River Success
Acceleration Program
The Wind River® Success Acceleration Program is designed to accelerate customer business outcomes through proactive onboarding, continuous value realization, targeted training, and the support of a dedicated team of subject matter experts.
Your Success Is Our Success
For more than 35 years, Wind River® has helped technology leaders power the safest, most secure devices in the world. As more than just a software vendor, we work with our customers in a trusted partner relationship to support their overall business objectives.
Whatever goal you’ve set your sights on, whatever challenge lies in your path, we will help you reach the summit.
Accelerate Your Path to Success
CUSTOMIZATION
- Personalized business account reviews
- Personalized success plans
PARTNERSHIP
- Designated Customer Success Manager
- Access to subject matter experts and products leaders
RISK MANAGEMENT
- Early identification of roadblocks, quick issue mitigation
- Faster resolution on issues
EXPERTISE
- Flexible success points for mentoring, training, and enhanced learning
- Roadmap adoption planning and management
Your Customer Success Manager
Central to the Success Acceleration Program is your named Customer Success Manager, a subject matter expert whose job is to ensure your company’s success with your Wind River product and help you achieve your overall business goals:. He or she will:
- Collaboratively develop success plans to achieve your goals
- Ensure the successful adoption of your Wind River technology
- Proactively monitor the health of your project
- Identify and mitigate issues early
- Provide expert resources for sharing best practices and strategizing on future product integrations
By understanding your business needs, we help you achieve your business goals.
Flexibility Across The Lifecycle
Your program may have specific needs, and Wind River is here to partner with you across all phases of your project's lifecycle. Our Acceleration Plans provide the foundation for your success, offering flexibility where you need it via add-ons for products, training, services, and support.
Education Services
Professional Services
Customer Support
