Creating Success For Your Android Device (a.k.a lessons learned from the iPhone 4)
The avalanche of customer issues following the launch of Apple’s latest iPhone device illustrates a lesson that is not only eternally true for any consumer electronics device, but especially impactful for a highly subsidized mobile phone. The lesson is simple – test your device and software thoroughly or pay a high price. A high price in RMA costs, brand value, customer switching costs, emergency engineering expense as well as a surge in costs for customer relationship management.
Today, we at Wind River are taking the wraps off a brand-new solution called Wind River FAST (Framework for Automated Software Test) for Android to determine the functional readiness, stability, performance and compliance of devices running the Android stack.