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How to locate your license
Two documents were included in your shipment: One is intended for developers who will use the product, and the other is intended for license administrators who are responsible for deployment and management of the software in your organization. Your license number can be found on these forms.
| License Administrator |
Developer |
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Terminology
- License
- Associated with products & service contracts
- License Administration Code (LAC)
- Additional security for license administration for Developers
- License Administration Token (LAT)
- Additional security for license administration for Admistrators
What are licenses used for?
- Product Licensing
- Access to Online Support
- Product Renewals
- Service Contracts Renewals
Why are licenses important?
- You cannot use your product until you have activated your product (license registration)
- Your license is tied to service contracts; it is used to determine your entitlement to support services (Online Support, Technical Service Requests, etc.)
Have Wind River send you your license
Still can't find your license? Receive your license via email.
In a hurry?
If you need to open a Technical Service Request right now, please do one of the following:
- Telephone:
| Location |
Telephone Number |
| North/South America, Asia/Pacific |
800-872-4977 (800-USA-4WRS) |
| Japan |
81-3-5778-6001 |
| Europe, Middle East, Africa |
+(00)(800) 4977-4977 |
- Send an email to the appropriate email address below:
- Be sure to include:
- Your name
- Your company name
- Your location
- Your project name
- Your email address or your phone number (we must have a way to contact you)
- Describe the problem as completely as possible
- Attach any relevant source code showing the problem
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